Frequently asked questions

BidClarity runs the full loop — Find → Win → Deliver → Win Again. The Intelligence side monitors government procurement portals (US federal, UK, Australia, Singapore, South Africa, World Bank, EU, and more) and scores every new tender 0–100 against your capability profile. HIGH matches (70–100) get a full 5-step action plan and a bank fundability assessment, delivered by email on your chosen schedule — no government portal logins needed. Once you win, BidClarity Fulfill takes over post-award: tracking contract deliverables with reminders, ranking the suppliers on your own list, and drafting outreach.

BidClarity runs a 5-step accuracy system: a grounding validator checks structured fields before scoring runs; the scoring engine applies your profile; a grounding reconciler cross-checks the output; a second independent scoring pass evaluates each score; and adversarial test cases measure generalisation. Target accuracy is 95%+ on the golden test set and 90%+ on adversarial holdout. The system self-calibrates — every correction improves future scoring.

Every HIGH match (score 70–100) includes: the BidClarity score with a plain-English "Why you match / Heads up" explanation; a bank fundability flag — SBA (US Small Business Administration), EDC (Export Development Canada), BDC (Business Development Bank of Canada), EXIM (US Export-Import Bank), or purchase-order financing where applicable; a 5-step action plan written specifically for that contract — download, assess, prepare, submit, follow up — with specific timing recommendations; and a direct link to the original notice on the source portal. Intelligence plan and above also include a compliance checklist. A bid/no-bid recommendation and PWIN (probability of win) are Coming soon.

Any time at bidclarity.ai/profile-update. Profile updates take effect on your next report. You can change your products/services description, business category (NAICS) codes, certifications, delivery geography, and report cadence. If your first few reports have low HIGH match counts, it usually means the profile needs more specific detail — see the profile optimisation tips in your welcome email. Fulfill subscribers also have delivered contracts feed the profile automatically — every closeout strengthens the next scoring cycle without manual re-entry.

Intelligence helps you find and win government contracts — scoring, compliance and action plans, with bid/no-bid and PWIN Coming soon. Fulfill helps you deliver them.

Fulfill tracks every contract deliverable (with its CDRL and CLIN numbers — the reports and products you owe the agency under the contract) and its deadline; ranks the suppliers on your own list for each contract by distance, past awards, price, SAM status and reliability; shows market price benchmarks from comparable past contracts worldwide; drafts supplier outreach emails with the exact attachments checklist; manages follow-up sequences until the vendor responds; builds per-vendor profiles (response speed, pricing patterns, negotiation behaviour — gets sharper every deal); and tracks invoices on a financial dashboard. When a contract closes, we draft a past-performance narrative from what you delivered, for you to edit and approve. Your match scores use the past performance on your business profile.

Coverage is global: US federal, Canadian PSPC (Canada's federal procurement agency — PSPC), World Bank, and more.

Fulfill's deliverable tracker pulls every contract deliverable from your awarded contract, with its CLIN and CDRL numbers, due date, submission method and status, and emails reminders 14, 7, 3 and 1 days before each deadline. DD Form 1423 data-item fields are Coming soon. The compliance tracker captures your contract obligations — reporting frequency, bonding, small business subcontracting commitments, security clearance renewals — on a calendar. Reminders for obligations and invoices are Coming soon. The closeout module drafts the CPARS narrative (CPARS is your official US government contractor performance report card) when the contract ends, drawing from what you delivered and your supplier interactions. One bad CPARS rating can disqualify you from future bids for years.

You keep a list of the suppliers you work with or are considering. For each contract, Fulfill ranks the suppliers on your list by distance to the delivery point, past government awards, price, SAM registration status and reliability, and checks each one for debarment. It doesn't find new suppliers for you. You get a price benchmark from comparable awards and a draft outreach email with the project's attachments checklist pre-filled. When a vendor responds, their profile updates automatically: response time, pricing indication, negotiation approach, reliability — so your fifth deal with that supplier is sharper than your first.

Fulfill plans: Executor (up to 2 contracts), Manager (up to 8 contracts), Director (unlimited contracts). Annual billing is 20% off on all three. Enterprise is custom. Command includes Fulfill at Executor level (up to 2 active contracts); Enterprise includes it at Director level (unlimited contracts). Need more active contracts than your plan includes? Contact us.

Fulfill add-ons: Multilateral Pack Coming soon (enhanced World Bank coverage — included with Director · add-on for Executor and Manager), Canadian PSPC Module Coming soon (included with Manager and Director · add-on for Executor), Subcontractor Portal Coming soon, DCAA Audit Prep Coming soon (US Defense Contract Audit Agency readiness — included with Director · add-on for Executor and Manager). Every Fulfill plan includes basic compliance checklists for World Bank and PSPC contracts.

They share the same profile. When you add a Fulfill plan, the capability profile, NAICS codes, certifications, revenue range, and delivery geography from your Intelligence account flow straight in — no re-entry. Fulfill extends the profile with award-side data (who you sold to, at what value, on what timeline) and that richer profile feeds back into Intelligence scoring on the next cycle. You do not need Intelligence to use Fulfill, but subscribers who run both get sharper scoring over time than subscribers running either alone.

PWIN (probability of win) — an estimate of your likelihood of winning a specific contract — is Coming soon. It will add the competitor landscape (estimated number of qualified bidders) and whether the contract value fits your capacity.

Today every match gets a 0–100 match score from five dimensions: (1) Capability match — how well your business category (NAICS) codes, certifications, and product descriptions align with the solicitation's mandatory requirements; (2) Eligibility and set-aside — whether you qualify for the set-aside designation (8(a) — a US SBA programme for disadvantaged small businesses; WOSB — Women-Owned Small Business; HUBZone — Historically Underutilized Business Zone; veteran-owned, etc.); (3) Funding — whether the opportunity itself is funded; (4) Contract characteristics — read from the notice text; (5) Past performance — from your own records. Available on Intelligence plan and above.

The compliance checker reads the solicitation documents and extracts mandatory requirements — then checks each one against your profile. It flags: Certifications required (SAM.gov registration, ISO certifications, security clearances); Registration prerequisites (ProServices Canada, SBA certifications, DUNS/UEI); Past performance minimums (prior contract value or years of experience); Bonding or insurance requirements; and Set-aside eligibility criteria. You receive a clear ✓/✗/⚠ list before committing to a proposal. Available on Intelligence plan and above.

Today each match is triaged HIGH or WATCH with its 0–100 match score. When it launches, each HIGH match on the Intelligence plan and above will receive one of three recommendations:

BID — a high PWIN Coming soon, compliance check passes, contract value within capacity range Coming soon, deadline achievable. Clear path to a competitive submission.

BID WITH GAPS — a moderate PWIN Coming soon, or one compliance gap identified (for example a certification you could obtain before the deadline), or value at the upper edge of capacity Coming soon. Worth pursuing with specific preparation.

MONITOR — a low PWIN Coming soon, or multiple compliance gaps, or contract value out of range Coming soon. Not worth bidding now, but BidClarity continues watching for recompete or related opportunities.

Yes — both major UK portals on the Command plan. UK Find a Tender Service (FTS) covers central government, NHS, and local authorities. UK Contracts Finder covers lower-value contracts. Together they represent £300B+ in annual public procurement. Both use public REST APIs — no login required.

They are two separate features. Both are Coming soon.

Pre-RFP Radar will watch early buying signals — agency forecasts, Sources Sought notices, RFIs (requests for information) and industry days — and flag the ones that match your profile before the solicitation is published.

Recompete Radar will flag incumbent contracts in your business categories months before the current contract ends, using public award data. Every federal contract eventually expires and gets recompeted; the time before the recompete is where relationship-building, capability-statement positioning, and Sources Sought responses make the biggest difference to win probability. For each match it will show an incumbent vulnerability score based on contract modification signals, a capture plan with milestone dates, and bank fundability assessed at the contract value.

Sources Sought response drafting is a third, separate feature, Coming soon on Intelligence, Command and Enterprise: when a Sources Sought notice matches your profile, BidClarity will draft your response for you to review.

Both are Coming soon on every plan. Pre-RFP Radar will be included with Command and Enterprise once it launches, and Intelligence subscribers will be able to add it as a paid add-on. It won't be available on Scout. Recompete Radar will be a paid add-on on Scout (see the pricing page), included with Intelligence, Command and Enterprise.

These fields directly improve match quality. Revenue context is what will let BidClarity check whether a $3M contract is within your financing reach and feed PWIN — both Coming soon. Without certification data, it cannot flag set-aside eligibility: an 8(a)-certified company (SBA programme for disadvantaged small businesses) gets automatically flagged for 8(a) set-asides; a WOSB (Women-Owned Small Business) gets flagged for WOSB set-asides; a ProServices Canada registrant gets flagged for applicable federal professional services contracts. Every intake field either improves match scores, improves funding assessments, or unlocks a new category of alerts. See Privacy Policy for how this data is used.

NAICS (North American Industry Classification System) codes are 6-digit industry classification codes used by US and Canadian governments to categorise all government contracts. They are the single most important signal for procurement matching — every contract is tagged with one or more NAICS codes, and your profile NAICS codes are the primary filter for what appears in your reports. Without them, BidClarity can only match on free-text keyword similarity, which produces much lower precision. You can add up to 3 NAICS codes on base plans; NAICS add-on packs extend this to 8 or 18. Find yours at census.gov/naics.

Yes. When you indicate openness to subcontracting in your profile, BidClarity also alerts you when large prime contractors win contracts in your NAICS codes. Primes are required by law to use small business subcontractors on most federal contracts — they actively seek capable small businesses. You get notified of the prime award before the prime even starts advertising for subs. This is often a faster path to your first government contract than bidding as a prime directly. Fulfill's Subcontractor Portal add-on Coming soon extends this with a branded portal where your capability statement and tracked deliverables are visible to primes you want to subcontract for.

Most major portals are scanned every 24 hours via their public APIs. Some regional portals are scanned every 48–72 hours. When a portal experiences downtime or a structural change, BidClarity's source health monitoring flags it automatically. That portal is excluded from the affected report cycle, and a catch-up scan runs once it recovers. You will never receive a report that presents incomplete data as complete.

The same contract can appear on multiple portals — a Canadian federal contract may appear on both CanadaBuys and MERX. BidClarity deduplicates by matching on contract reference number, issuing authority, and notice type before scoring runs. You receive one scored entry per unique opportunity. For Command plan subscribers monitoring all sources, deduplication runs across every source in a single pass before your report is assembled.

No. We don't train AI models on your documents, and we don't allow our AI providers to either. We never show your documents to other customers, and we never sell them. To improve BidClarity for everyone, we may derive anonymised insights — general patterns that never include your text, your company's name, your people, your prices or the details of a bid. You can turn this off in your account settings. See our Privacy Policy for full details.

Your capability profile is not visible to other BidClarity subscribers. Your Fulfill data — deliverables you add, supplier outreach history, contract documents — is scoped to your account only. Access to subscriber data is restricted to authorised personnel only. Payment card details are handled by our PCI-compliant payment processor and never touch BidClarity's servers. See our security page for more.

When you close your account, we delete your data 30 days later (so you can change your mind), except billing and legal records we're required to keep. It's removed from our backups within 5 weeks after that. This includes your Fulfill contract records, delivered documents and supplier history. Export each contract from Contracts or Export my data before closing your account. We delete our email delivery records after 90 days. To download a copy of your data, use Export my data in Settings. To ask for deletion or a correction, contact us. This applies to subscribers in all jurisdictions. See our Privacy Policy for details.

Yes. BidClarity complies with PIPEDA (Canada), GDPR and UK GDPR (UK/EU), the Australian Privacy Act 1988, and the India DPDP Act 2023. The lawful basis for processing under GDPR is Contract (to deliver the subscribed service) and Legitimate interest (procurement matching and post-award delivery support for Fulfill subscribers). Full details including your rights under each framework, cross-border transfer mechanisms, and subprocessor information are in our Privacy Policy.

Your card is saved at signup but not charged for 14 days. You receive 2 full intelligence reports during the trial period — one within minutes of completing your profile, and one the following Monday. Cancel any time before day 15 and no payment is taken. No calls, no sales process — just cancel in your billing portal or email support. If you forget and the trial ends, your first payment covers the following billing period.

Annual billing saves 20% across Intelligence and Fulfill (25% on Scout).

The pricing page shows the monthly and annual price of every plan.

Annual plans are billed as a single upfront payment. Both billing types start with the same 14-day trial.

Over 20 add-ons are available across NAICS code expansion, compliance credits, proposal draft credits, AI rewrite sessions, additional seats, API access, and — on the Fulfill side — Multilateral Pack Coming soon, Canadian PSPC Module Coming soon, Subcontractor Portal Coming soon, and DCAA Audit Prep Coming soon. Add-ons marked "Coming soon" can't be bought yet.

A few key points: One-time credit packs (compliance credits, proposal draft credits) never expire and cannot be removed once purchased. Monthly add-ons (NAICS packs, seats, API, rewrite sessions, Fulfill add-ons) can be cancelled any time — cancel from your billing portal. Prorated credit is issued automatically if you upgrade to a plan that already includes an add-on you are paying for separately.

APEX Accelerator and SBDC advisors and business development consultants work with BidClarity on behalf of their clients. Contact us to find out more. (APEX Accelerators replaced the former PTAC network in 2022.) BidClarity does not use permanent percentage discounts. Annual plans cost less than paying monthly; the pricing page shows each annual price. See the partner programme.

Yes. Cancel from your billing portal at billing.bidclarity.ai or contact us and support will handle it within 1 business day. Your access continues until the end of the current billing period. Subscription payments are non-refundable once a billing period has commenced — that is why the trial exists. No cancellation fees, no questions asked.

Yes — your card is collected via Stripe at step 4 of signup. No charge for 14 days. Cancel before day 15 and pay nothing. You will receive a reminder email before day 15 so you are never surprised. There is no free tier — BidClarity requires a card to start the trial so your matches and profile are saved and ready the moment you choose to continue.

Yes. Documents in your Bid Library (Intelligence and Fulfill) are kept in your account, separate from other customers' data. Two-step verification (authenticator app) on every plan. Enterprise admins can require it for their whole team Coming soon. See security.html for full details.

Your plan includes 25 GB (Scout), 100 GB (Intelligence) or 250 GB (Command) of Bid Library storage (unlimited on Enterprise). A meter shows how much you’ve used, and we’ll let you know at 80% and 95%. If you reach your limit, everything stays available to open, download and delete; you’ll just need to free up space or move to a plan with more storage before uploading anything new.

BidClarity keeps your highest-performing codes active — determined by match score over the last 30 days, not by which codes you added first. Your inactive codes are preserved and reactivated automatically if you re-purchase a NAICS pack. You can see per-code match counts in your portal under Settings > NAICS Manager.

Yes — prorated Stripe credit is issued automatically on the day your upgrade takes effect. The credit is applied to your next invoice. One-time credit packs (compliance credits, proposal draft credits) are not refunded on upgrade — they remain in your account and never expire.

Additional seats are coming soon Coming soon on Intelligence and Command. Each seat gets full access to the shared Bid Library, matches, compliance calendar, and pursuit CRM. Fulfill seats share the same pricing structure. For teams of 3 or more, Enterprise pricing (from $1,500/mo, up to 20 seats) usually makes more sense — contact us for a custom quote.